Operations Firm · Nairobi & Remote

Operations
that run
without you.

We embed fractional COO leadership and operations talent inside service businesses and digital operators. We build the systems. We document the processes. We train your team. Then we step back.

$75K+
MRR delivered for clients through ops rebuilds
$50K+
In cost savings identified across client portfolio
50+
Engagements completed. 95% satisfaction rate.
60%
Of clients return for a second engagement
The Problem

Most founders are the highest-paid task-runners in their own company. Not because they want to be. Because the systems were never built to run without them.

  • Every decision routes back to you because no one has the context or authority to act without your input
  • Your team is not lazy — your processes are undocumented, inconsistent, and founder-dependent
  • You are growing, but the operation is getting harder to run, not easier
  • You have tried hiring more people. The chaos just scales with the headcount.
  • You need an operator, not another consultant with a slide deck
What We Do

Three ways we work
with your business

Every engagement is built around one outcome: an operation that holds without the founder in the room.

01
Fractional COO

Embedded ops leadership, part-time. We sit inside your business, own the operational layer, and run day-to-day execution so you can focus on the work that actually needs you.

  • Operational audit and gap analysis
  • Weekly rhythm of accountability
  • KPI dashboards and reporting
  • Team management and SOPs
  • Tool implementation and automation
  • Vendor and contractor oversight
Learn more
02
Ops Team Build-Out

We source, screen, onboard, and manage operations talent for your business. You get a fully functional ops team without the hiring overhead.

  • Role definition and hiring criteria
  • Candidate screening and vetting
  • Onboarding and training systems
  • Performance management structure
  • Ongoing team oversight
  • Playbooks and SOPs per role
Learn more
03
Systems Architecture

A fixed-scope engagement to design, document, and implement your core operating systems. SOPs, workflows, automations, and tool stack — built to run without daily founder input.

  • Full operational audit
  • SOP documentation suite
  • Workflow design and automation
  • Tool stack consolidation
  • Reporting and visibility layer
  • Handoff and team training
Learn more
Proof

Real operations.
Real numbers.

We do not pitch outcomes. We deliver them. Here is what the work actually produces.

Content Media
7.5×
Revenue growth through operational rebuild

YouTube media company scaled from $10K to $75K+ monthly revenue. Rebuilt the production accountability infrastructure, implemented performance-based systems, and streamlined multi-channel operations.

Field Service
$30K+
Annual savings through workflow optimization

Labor costs reduced from 40% to 25% of revenue. Built Jobber-based dispatch system cutting owner scheduling time from 2+ hours/day to under 20 minutes. Full Gusto and automation stack integrated.

Hard Money Lending
Day 1
Embedded ops leadership from kickoff

Stepped in as Operations Lead for a Central Virginia hard money lender. Owns loan processing, intake SOPs, and lender automation — building the infrastructure for scale to $10M+ AUM.

Content Production
Better channels. Higher revenue per video.

Scaled a multi-channel content operation from 20+ channels to 5 high-performing channels with tighter delivery, higher production value, and significantly better revenue per video across the portfolio.

View All Case Studies
How It Works

From first call to
running operation

01
Discovery Call

30-minute conversation. We listen first. You walk us through the business, where it breaks, and what you have tried. No pitch — just diagnosis.

02
Operational Audit

We map your current operation end-to-end. Every workflow, every tool, every gap. The audit becomes the blueprint for everything we build together.

03
Build Phase

We embed, build, and document. SOPs, automations, dashboards, team structures. Not a presentation — a functioning operating system installed in your business.

04
Handoff & Hold

We train your team until the systems run without us. Then we step back. The operation holds on its own. That is the only measure of success we use.

If your business is growing and getting harder to run — that is an ops problem.

We work with 2-3 clients at a time. If the timing is right and the fit is there, we move fast.

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